Gift2Gift ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how Gift2Gift collects, uses, and discloses your personal information. This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") along with our application, Gift2Gift.
By accessing or using our Service, you indicate that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
To help explain things as clearly as possible, whenever any of these terms are referenced, they are strictly defined as:
- Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: Refers to Gift2Gift, which is responsible for your information under this Privacy Policy.
- Platform: The Gift2Gift public-facing internet site, web application, or digital application.
- Country: Where Gift2Gift or the owners/founders of Gift2Gift are located, in this case,Mexico.
- Customer: Refers to the company, organization, or person that signs up to use the Gift2Gift Service to manage relationships with its consumers or service users.
- Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Gift2Gift and use the services.
- IP Address: A number assigned to every device connected to the Internet (Internet Protocol). These numbers can often be used to identify the location from which a device connects to the Internet.
- Personnel: Refers to those individuals who are employed by Gift2Gift or are under contract to perform a service on behalf of one of the parties.
- Personal Data: Any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification of a natural person.
- Service: Refers to the service provided by Gift2Gift as described in the relative terms (if available) and on this platform.
- Third-parties: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you.
- Website: The Gift2Gift site.
- You: A person or entity that is registered with Gift2Gift to use the Services.
What Information Do We Collect?
We collect information from you when you visit our Platform, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form:
- Name / username
- Email addresses
How Do We Use the Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our Platform (we continually strive to improve our Platform offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions.
- To administer a contest, promotion, survey, or other site feature.
- To send periodic emails.
When Does Gift2Gift Use Third-Party End-User Information?
Gift2Gift will collect the end-user data necessary to provide Gift2Gift services to our Customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much information social media websites make public by changing your privacy settings on those sites.
When Does Gift2Gift Use Third-Party Customer Information?
We receive information from third parties when you contact us. For example, we receive information from a third party that provides automatic fraud detection services to Gift2Gift when you submit your email address to show interest in becoming a Gift2Gift Customer. Occasionally, we also collect information that is made publicly available on social media websites. You can control how much information social media websites make public by changing your privacy settings on those sites.
Do We Share the Information We Collect with Third-Parties?
We may share the information we collect, both personal and non-personal, with third-parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content.
We may also share it with:
- Our current and future affiliated companies and business partners.
- Our successors in interest if we are involved in a merger, asset sale, or other business reorganization.
- Trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and Platform, database storage and management, email management, credit card processing, and order fulfillment.
- Third-parties for analytical purposes, such as web analytics partners, application developers, and ad networks, which includes sharing parts of our log file data and IP addresses.
- The government, law enforcement officials, or private parties as we deem necessary to respond to claims, legal process, protect our rights, the safety of the public, or to comply with applicable laws and regulations.
Where and When is Information Collected from Customers and End Users?
Gift2Gift will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.
How Do We Use Your Email Address?
By submitting your email address on this Platform, you agree to receive emails from us. We only send emails to individuals who have authorized us to contact them. You can opt out of any of these email lists at any time by clicking the unsubscribe link or other unsubscribe option included in the respective email.
By submitting your email address, you also agree to allow us to use your email address for Customer audience targeting on sites like Facebook, where we display customized advertising to specific people who have opted-in to receive our communications. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order.
How Long Do We Keep Your Information?
We keep your information only as long as we need it to provide Gift2Gift to you and fulfill the purposes described in this policy. When we no longer need to use your information, we will either remove it from our systems or depersonalize it so that we can't identify you.
How Do We Protect Your Information?
We implement a variety of security measures. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted. Your private information (credit cards, social security numbers, financials, etc.) is never kept on file after a transaction.
However, we cannot guarantee the absolute security of any information you transmit to Gift2Gift. We have physical, electronic, and administrative procedures in place to help safeguard your information.
Could My Information Be Transferred to Other Countries?
Gift2Gift is incorporated in Mexico. Information collected through our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. By using any of the above, you voluntarily consent to the cross-border transfer and hosting of such information.
Is the Information Collected Through the Gift2Gift Service Secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures in place to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
Can I Update or Correct My Information?
The rights you have to request updates or corrections to the information Gift2Gift collects depend on your relationship with Gift2Gift.
- Personnel may update or correct their information as detailed in our company internal employment policies.
- Customers may contact us to (1) update or correct their personally identifiable information, (2) change their preferences regarding communications, or (3) delete personally identifiable information, by terminating their account.
- If you are an End User, you must update, delete, or receive your information by contacting the organization of which you are a Customer.
You should be aware that it is not technologically possible to remove every record of the information you have provided to us from our system due to the need for backups.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of Gift2Gift’s assets, provided that the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Gift2Gift.
Governing Law
This Privacy Policy is governed by the laws of Mexico. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.
Links to Other Websites
This Privacy Policy applies only to the Services of Gift2Gift. The Services may contain links to other websites not operated or controlled by Gift2Gift. We are not responsible for the content or opinions expressed on those sites. When you use a link to go from the Services to another website, our Privacy Policy is no longer in effect.
Cookies
Gift2Gift uses "cookies" to identify the areas of our website that you have visited. We use cookies to enhance the performance and functionality of our Platform, but they are not essential to its use. We never place Personally Identifiable Information in Cookies.
Blocking and Disabling Cookies: You can set your browser to block cookies and similar technologies. However, if you disable cookies, you may not be able to access the functionality of our website properly or you may lose saved information.
Children's Privacy
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information.
Changes to Our Privacy Policy
We may change our Service and policies, and we may need to make changes to this Privacy Policy. We will notify you (for example, through our Service) before we make changes and give you an opportunity to review them before they go into effect. If you do not wish to agree to this or any updated Privacy Policy, you may delete your account.
Third-Party Services
We may display, include, or make available third-party content or provide links to third-party websites or services ("Third-Party Services"). You acknowledge and agree that Gift2Gift will not be responsible for any Third-Party Services, including their accuracy or quality. You access and use them entirely at your own risk.
Tracking Technologies
- Cookies: We use Cookies to enhance the performance and functionality of our Platform.
- Sessions: We use "Sessions" to identify the areas of our website that you have visited.
Information About General Data Protection Regulation (GDPR)
This section applies if you are a resident of the European Economic Area (EEA).
- What is GDPR?: It is an EU-wide privacy and data protection law that regulates how companies protect the Personal Data of EU residents and enhances the control EU residents have over their Personal Data.
- What is Personal Data?: Any data that relates to an identifiable or identified individual. This goes beyond a person's name or email address and includes financial information, IP addresses, genetic data, and more.
Data protection principles include requirements such as:
- Personal Data collected must be processed fairly, legally, and transparently.
- Data should only be collected to fulfill a specific purpose.
- Data should not be kept longer than necessary to fulfill its purpose.
- Individuals covered by the GDPR have the right to access their own Personal Data, and they can request that their data be updated,deleted, restricted, or moved to another organization.
Individual Data Subject Rights: We process or store all Personal Data with GDPR-compliant providers. We store all conversations and Personal Data for up to 6 years, unless your account is deleted, in which case we delete all data within no more than 60 days.
California Residents
The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect, how we use it, and the third parties with whom we share it.
You have the right to exercise the following rights:
- Right to Know and Access: You can submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use, or share; (2) the purposes for which we collect or use categories of Personal Information; (3) categories of sources from which we collect Personal Information; and (4) the specific pieces of Personal Information we have collected about you.
- Right to Equal Service: We will not discriminate against you if you exercise your privacy rights.
- Right to Delete: You can submit a verifiable request to close your account, and we will delete the Personal Information we have collected about you.
We do not sell the Personal Information of our users. If you make a request, we have one month to respond to you.
Contact Us
Don't hesitate to contact us if you have any questions.
- Via Email: hello@gift2gift.me
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